Thursday, January 7, 2010

Ask the right questions


Often we don't get the clarity we need because we're asking the wrong questions.  We can't get to the crux of the issue in this environment.  Ask a question that is too broad and you're sure to be disappointed.  "What is the meaning of life?" is way too big of a story for most of us to understand, but "what is the meaning of my life?" starts to get to the real issue; however, it can be asked more concisely to get the results that most of us seek - "What are the chain of events and circumstances that brought me to where I am now?" 

In business, we do the same thing, we ask broad and irrelevant questions, mostly out of habit.  Here are some examples of wrong and right questions to ask:

Wrong - “Where do I cut costs?”
Right - “Where are my dollars most effectively spent to achieve my goals?”

Wrong – “Do I have the right staff?”
Right – “Have I effectively matched my staff’s talent, skills, training, education, willingness, and philosophy with the goals of my company?”  

Wrong – “What are the risks?”
Right – “Everything else being equal, what is the consequence of failure and can I assume it?”


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